Home / Care and Maintenance

Care and Maintenance

Excessive amounts of water and wood don't mix

Wood is a natural material that swells when it absorbs water and shrinks when it dries. Wipe up spills immediately to keep your floor unmarked, smooth and level. Never use water to clean or mop your floor.

Avoid spike heels and furniture glides

Spike heels are damaging to hardwood flooring. They strike a floor with more force per inch than an elephant's foot. Spike heels in disrepair are especially harmful. Round headed chair glides and narrow wheels on furniture legs are also damaging; they can scratch or permanently dent your floor. Spread the weight — use commercially made felt protectors or furniture coasters.

Grit is one of the biggest dangers to your floor

Tracked-in dirt is like sandpaper on hardwood flooring. Use a walk-off or entry rug at every outdoor entrance to catch grit, and vacuum or shake it out regularly.

Use of floor maintenance products not specifically manufactured for use on these floors may damage the floor and will void the warranty.